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Patient Work

What we do


Patient work is the labor that patients do to access health information and services, managing symptoms of illness, and managing treatment for illness. Excessive patient work has negative impacts on individuals (e.g. decreased quantity and quality of life), populations (e.g. worsened health outcomes), and societies (e.g. broad economic and social effects). Research on patient work and solutions to address it are emerging across multiple disciplines, but are hindered by the invisibility of patient work and the lack of integrated research and interventions across disciplines, domains, and scales.

Our translational team researches and intervenes to address patient work using a transdisciplinary, community-engaged approach. Specifically, we have gathered interdisciplinary academic and community members/organizations together to carry out projects to address patient work at the micro-level among specific populations (e.g. chronic disease patients and  members of historically marginalized racial groups accessing health services). We also make patient work visible at the macro level by integrating multiple streams of research and developing novel techniques to make patient work, and its effects on patients, populations, and society visible, thus addressable. Currently we are seeking partners to develop translational projects and address this pressing health problem at the micro and macro scale.
 

Our team leads

Kathleen Pine

Kathleen Pine

PhD

I am an Associate Professor in the Science of Health Care Delivery neighborhood here at Arizona State University's College of Health Solutions. I am an interdisciplinary social scientist working at the intersection of human centered computing (including HCI, CSCW, and health informatics), management/organization studies, and science and technology studies. My research centers on data practices: the situated social, technical, and organizational practices through which data are created, managed, and deployed, as well as the social and organizational implications of digital information technologies in the realms of healthcare and community health. I have a Ph.D. in Social Ecology from University of California, Irvine and worked previously as a postdoctoral research engineer in the UXR group at Intel Labs, as an Assistant Project Scientist in the Department of Informatics at the University of California, Irvine.
 

Samantha Whitman

Samantha Whitman

MS

I’m a Ph.D. candidate in the Human and Social Dimensions of Science and Technology program out of the School for the Future of Innovation in Society at ASU. I also earned my Master's in Science of Health Care Delivery from ASU’s College of Health Solutions. My interdisciplinary work lies at the intersection of Health Services Research (HSR), Science and Technology Studies (STS), (Health) Informatics, and Human-Computer Interaction (HCI) disciplines; and I draw on and contribute to these fields to research technology and work in the context of healthcare. My work looks to understand the social construction of medical treatment and uncover the nuances of Patient Work (the practices and labor of those navigating the health care system to manage their illnesses and treatments) through the case of chronic illness.
 

Elizabeth Kizer

Elizabeth Kizer

DrPH

I am an associate teaching professor focused on teaching undergraduate classes in the Health Care Administration and Policy program (previously named Science of Health Care Delivery). My teaching interests include research methods, data analysis (biostatistics and qualitative), public/population health, public mental health and process engineering.  My mixed-methods research focused on the use of community health assessments and community health improvement plans in the development and implementation of environmental and policy-level initiatives. I facilitated a community-based participatory research initiative in a rural community to assess and improve the nutrition environment.  Specifically, I examined whether a geographically dispersed backyard garden program impacted the rural food environment by increasing the availability of fresh foods.  Presently I am utilizing a community-based participatory research framework to improve social determinants of health support for marginalized populations in a community health care setting.  
 

Rida Imtiaz

Rida Imtiaz

MS

My name is Rida Imtiaz. I have obtained a Masters in Science of Healthcare Delivery from ASU. I am interested in researching Health Informatics, Pairtent work and burden. I have worked as a Graduate Research Assistant, and Medicare Advisor. I am currently a Project Coordinator for the Patient Work Translational Team at ASU. 

Where we work


ASU California Center
ASU Tempe Campus
Native Health
HonorHealth 
Digital Patient Communities

We work across multiple ASU campuses and community organizations 


ASU California Center

1111 S Broadway Suite 100"
Los Angeles, CA 90015


ASU Tempe Campus

Tempe, AZ


Native Health

4041 N Central Ave
Building C
Phoenix, AZ 85012