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Safety Net Advancement Center in Arizona

What we do

Our team at the National Safety Net Advancement Center (SNAC) works with health systems, community partners and health care payers to develop and implement evidence-based approaches to improve access and population health. We are experts in health care finance, the science of improvement methods and techniques, and program evaluation.

Engagement

Team leads

William Riley

William Riley, PhD

William Riley is a professor in the College of Health Solutions at Arizona State University and the past associate dean for the School of Public Health at the University of Minnesota. He is the director of National Safety Net Advancement Center and an authority in health care finance as well as a national and international expert in quality improvement methods, techniques and implementation. His projects include leading an 11-year quality improvement collaborative for the Arizona Health Care Cost Containment System (AHCCCS) designed to integrate behavioral health and primary care services at a micro-system level, with policy implications for improving access, outcomes, costs and health care disparities of underserved communities. He also led a longitudinal nationwide study funded by the Agency for HealthCare Research and Quality to improve perinatal outcomes and reduce malpractice cost. One of his quality improvement projects was selected by the Institute for Healthcare Improvement as a top 10 innovation in 2006. Dr. Riley is also the author of more than 80 scientific articles and two books on applying quality improvement methods and techniques in health care. Dr. Riley has more than 20 years of executive experience as a former president and chief executive officer of several health care organizations, including a Blue Cross Blue Shield of Minnesota subsidiary, a large multispecialty medical group, and an integrated delivery system.

Director and Team Co-Lead
Professor, College of Health Solutions
[email protected] 

Matthew Martin

Matthew Martin

Matt Martin PhD, MS, LMFT, CSSBB is a Clinical Associate Professor in the Doctor of Behavioral Health Program and Associate Director of SNAC at Arizona State University. Dr. Martin teaches courses on healthcare quality improvement, substance use prevention and treatment, behavioral health integration, and healthcare systems. Dr. Martin is Six Sigma Black Belt certified by ASQ and mentors graduate students in healthcare quality improvement projects. His research interests include integrated care measurement, medical workforce development, and population health strategies in primary care. Dr. Martin has worked with numerous healthcare organizations in Arizona to improve and evaluate their clinical processes. His projects have been funded by NIH, SAMHSA, HRSA, ASU, Arizona Department of Health, and private foundations. Prior to ASU, he served as Director of Behavioral Medicine at the Duke Family Medicine Residency program in Fayetteville, North Carolina. Dr. Martin has 10 years of clinical experience including several years of practicing and managing integrated behavioral health services.

Associate Director and Team Co-Lead
Clinical Associate Professor, College of Health Solutions
[email protected] 

Roshini Moodley Naidoo

Roshini Moodley Naidoo, MBChB, MBA, MPH

Dr. Roshini Moodley Naidoo is a Professor of Practice at Arizona State University where she lectures on health care systems. Dr. Naidoo is a global health care executive and has led transformative initiatives in the private and nonprofit sectors. She served as a fellow with The Leapfrog Group and launched a public quality rating of hospitals in South Africa. Dr. Naidoo holds deep expertise in quality improvement, population health programs, predictive data models and digital innovations. Dr. Naidoo led a multi-national public-private partnership that was profiled by the UN Global Compact as an example of environmental,

Team Co-Lead
Professor of Practice, College of Health Solutions
[email protected] 

Kailey Love

Kailey Love manages a large portfolio of research projects to improve health and population health. With more than eight years’ experience as a project manager, Love has a proven track record of managing multiple large-scale research projects as well as supporting health program development. She is an effective collaborator, partnering with community stakeholders to advance project goals and present strategies to improve delivery of quality care. She has been very effective in cultivating stakeholder partnerships, trust, and the cooperation necessary to build a Center of Excellence within the College of Health Solutions.

Team Senior Project Manager
[email protected] 

Lauren Baker

Lauren Baker

Lauren Baker has a master's degree in science of health care delivery, providing her with expertise in quality improvement and process engineering techniques. She possesses excellent interpersonal, communication and time management skills. Her collaboration skills with different professionals and partners are exceptional. She is a detail-oriented, patient and driven individual. Baker's research interests include global health.

Team Program Research Manager
[email protected]

Swetha Ganesan

Swetha Ganesan

Swetha Ganesan has a master's degree in science of health care delivery and excels in process improvement methodologies. Her outstanding interpersonal, communication and time management skills have been instrumental in leading and contributing to numerous projects. Ganesan's research focus includes substance abuse initiatives in Arizona, where she has spearheaded collaborations with Maricopa County jails and Correctional Health Services to implement medication-assisted treatment for incarcerated individuals. She has played a pivotal role in various projects, working with different organizations to implement and assess substance abuse prevention methodologies in the state. Known for her exceptional coordination and collaboration skills, Ganesan is an invaluable member of the translational research team and the College of Health Solutions.

Team Program Research Manager
[email protected]

Phelene De Vries Stoutt

Phelene De Vries Stoutt

Phelene De Vries Stoutt has a master's degree in science of health care delivery and a strong track record of successfully completing projects in various areas of health care research. She has a keen eye for detail and has exhibited expertise in data analysis, agile management and collaboration with partners and stakeholders while maintaining a high standard of quality. De Vries Stoutt is dedicated to improving patient outcomes and health care delivery through multidisciplinary evidence-based practices.

Team Program Research Manager
[email protected]


Student Involvement

Our team provides extensive professional opportunities, mentorship and funding to students that will enhance and further their career prospects. Our students are currently involved in numerous projects involving substance abuse, improving health care performance on a statewide basis, training providers in long COVID, and cost benefit analysis in Uganda, to name a few.

Please contact one of our team leads for more information. 

College of Health Solutions Building

Where we work

ASU Downtown Phoenix campus
College of Health Solutions
550 N 3rd St
Phoenix AZ 85004

Current projects

This funding aims to train embedded scientists within safety net health systems, enhancing their ability to conduct impactful research and improve patient care. By integrating research with practice, this initiative seeks to strengthen healthcare delivery, advance clinical knowledge, and promote evidence-based improvements in underserved regions.Funded by the Agency for Healthcare Research and Quality (AHRQ) through the P30 Learning Health System initiative

https://www.southwestsafetynetscholars.org/ 

 

This project aims to evaluate the outcomes of the Workforce Innovation and Opportunity Act (WIOA) programs, ensuring they meet the needs of job seekers, workers, and employers. Through data-driven analysis, this initiative seeks to assess the effectiveness of workforce development initiatives and improve program performance, identify areas for improvement, and enhance strategies for workforce development, particularly in underserved communities. Funded by the Governor's Office of Youth, Faith, and Family (GOYFF) 

This project is a quality improvement collaborative for provider groups participating to optimize integration of primary care and behavioral health in order to maximize and sustain milestone performance by the provider groups and strengthen provider networks for successful value-based payment models in the future. This work is funded by the Arizona Health Care Cost Containment System and the Centers for Medicare & Medicaid Services (CMS), to advance healthcare quality improvement initiatives.

https://tipqic.org/index.html 

This project aims to assess the effectiveness and impact of the program, ensuring that key healthcare initiatives are meeting their goals. By analyzing outcomes and identifying areas for improvement, the evaluation process helps inform future policy decisions, enhance program efficiency, and improve healthcare delivery for diverse populations.

A project to support substance abuse prevention efforts–specifically to help states implement strategic prevention programs designed to reduce substance use and its related consequences. By fostering partnerships across state agencies, community organizations, and local stakeholders, the initiative focuses on building effective prevention systems that address the root causes of substance abuse and promote healthier communities.

In order to support healthcare system improvements, this project focuses on enhancing the capacity of health systems to implement evidence-based interventions effectively. By fostering collaboration among healthcare providers, researchers, and stakeholders, this initiative seeks to improve patient outcomes, streamline care delivery, and ensure the successful integration of innovative healthcare solutions. Funded by the Patient-Centered Outcomes Research Institute (PCORI),

This project aims to evaluate the effectiveness of the Mirasol system in reducing the transmission of malaria and other emerging transfusion-transmitted infections. By conducting a rigorous randomized trial in Uganda, this initiative seeks to enhance blood transfusion safety and improve public health outcomes in regions affected by high rates of infectious diseases. Funded by the Department of Defense (DoD).

Through this project, our team aims to help specific Medicare and Medicaid providers in Arizona to integrate behavioral and mental health into their patients' existing primary physical health care needs. By addressing behavioral and mental health care needs during regularly scheduled physical health care appointments, providers not only improve their patients' overall health but also help to contain costs and streamline the way government-funded health care is administered.

This project is a quality improvement collaborative for provider groups participating in the Targeted Investments Program to optimize integration of primary care and behavioral health to maximize and sustain milestone performance by the provider groups and strengthen provider networks for successful value-based payment models in the future. This work is funded by the Arizona Health Care Cost Containment System.

The purpose of the BHWET Program for Professionals is to support workforce development in the behavioral health field.This funding aims to enhance education and training opportunities for professionals, addressing the growing need for qualified behavioral health practitioners. By expanding access to high-quality training programs, the BHWET initiative helps ensure that communities, particularly those in underserved areas, have access to skilled mental health and substance use disorder professionals.

A project to improve antibiotic prescribing practices by piloting strategies for ensuring appropriate antibiotic use in children diagnosed with acute respiratory tract infections (ARTIs). By focusing on evidence-based approaches, the initiative seeks to reduce unnecessary antibiotic prescriptions, prevent antibiotic resistance, and improve patient outcomes in pediatric care. Funded by the Patient-Centered Outcomes Research Institute (PCORI). 

This project supports treatment services for pregnant and postpartum women by providing comprehensive treatment and support services to women during and after pregnancy, focusing on substance use and mental health challenges. By enhancing access to care, the initiative seeks to improve the health and well-being of both mothers and their children, promoting long-term recovery and healthier outcomes for families. Funded by the Substance Abuse and Mental Health Services Administration (SAMHSA).

This project aims to support substance use prevention and intervention efforts by expanding the use of SBIRT, an evidence-based approach that screens individuals for risky substance use behaviors, provides brief interventions, and refers them to treatment when necessary. The initiative seeks to improve early detection of substance use issues, reduce the prevalence of addiction, and promote overall community health and well-being.Funded by the Substance Abuse and Mental Health Services Administration (SAMHSA).

Completed projects

This project was focused on enhancing healthcare delivery and patient outcomes through a quality improvement collaborative for provider groups in order to optimize integration of primary care and behavioral health to maximize and sustain milestone performance by the provider groups and strengthen provider networks for successful value-based payment models in the future. This work is funded by the Arizona Health Care Cost Containment System.

This project aimed to enhance healthcare capacity by leveraging the Project ECHO model, which connects experts with frontline providers to share best practices and improve patient care. By focusing on COVID-19 recovery, this initiative seeks to strengthen healthcare systems, improve community health outcomes, and ensure a more effective response to ongoing public health challenges.

Support rural hospitals in improving healthcare delivery. This project supported rural hospitals in improving healthcare delivery by incentivizing milestones that enhance the quality of care, focusing on the implementation of advanced directives and other key healthcare improvements in rural settings. By supporting these hospitals, the initiative seeks to strengthen healthcare systems in underserved areas and improve patient outcomes through more effective care coordination and advanced planning.

A study on the impact of surprise medical billing on patients. This funding aims to assess how the No Surprises Act has affected patients in Arizona, particularly in terms of reducing unexpected out-of-pocket costs for out-of-network care. By examining the effects of this legislation, the project seeks to improve transparency in medical billing and ensure patients are better protected from surprise medical charges. Funded by Blue Cross Blue Shield (BCBS).

A project to create a mapping system for healthcare providers and develop a tool that helps connect pregnant or parenting women with clinicians who specialize in treating substance use and mental health conditions. By providing a comprehensive mapping system, the initiative seeks to improve access to targeted care, ensuring women receive the appropriate treatment and support for their health and well-being. (include link to map and resource guide).  Funded by SAMHSA through AHCCCS