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IBC 520 – Integrated Health Care: The Patient-Centered Medical Home (PCMH) – Overview of the PCMH model; Defining behavioral health (medical disease management, lifestyle, behavioral conditions); The Behavioral Health Provider; Achieving the Triple Aim; Evidence-based behavioral health interventions, Population Health Management overview.
IBC 530 – Evidence-based Integrated Health Care – How to identify evidence-based integrated health treatment and management programs; Comparative effectiveness research; Evidence based health vs. evidence-based medicine; Current guidelines; Population health management; cost-savings and return on investment; protocols, E health tools.
IBC 540 – Integrated Health Care Process Improvement – Key national performance metrics for integrated care: NCQA, HEDIS, UDS, CMS, URAC. Process improvement based on quality improvement, Lean and Six Sigma. Value stream mapping standardization and reliability; customization; PDSA, RE-AIM. Run Charts and Control Charts. Rapid Improvement Events; A3 Report. Translating scientific evidence to applied clinical settings.
IBC 550 – Integrated Care Business Operations – Business operations in integrated care: Integrated care readiness, measuring degree of integration; Human Resource management, performance evaluation and productivity; workflow and care paths; building trusting relationships; engagement ingredients; caring for the complex patient; community-based programs
IBC 560 – Strategic Business Planning and Big Data – The role of big data in healthcare analytics and strategic business planning. Data mining for outliers; learning from everyday experiments; infodemiology; geographic data mining; using data analytics to set benchmarks.
IBC 570 – Financial Management – Contracting beyond fee for service: Negotiating shared-risk, incentive-based, capitated contracts for integrated health programs. Capitation, pay for performance incentive models that work; defining win-win process and outcome metrics; value-based negotiation strategies; Ensuring revenue and profitability through productivity and efficiencies.
IBC 585 – Interprofessional Consultation, Leadership and Teamwork in Integrated Health Care – Leadership in integrated care; team-building and team-based culture; the importance of proximity; operating at the top of license; collaborative care model; clinical teamwork and the team scorecard; customer centered care.
IBC 593 – Applied Project – A practical project conducted by students that explores a problem in integrated health care delivery and how it is addressed by health care organizations. The project will be identified early in the program in conjunction with and overseen by an academic mentor. These projects will be worked on through the year with final written and verbal reports due in the final semester.