Lesley Manson

500 N. 3rd Street
NHI 1
Phoenix
Clinical Assoc Professor (FSC)
Faculty
DTPHX Campus
Mailcode
9020

Biography

Lesley Manson has spent over a decade providing direct service. Her dedication to behavioral health and integrated care models led her to directing behavioral health programs, providing continuing education to healthcare providers, and developing workshops and trainings for behavioral health and primary care providers to be successful and integral members of healthcare teams. Her specialty is within the area of building fiscally sustainable integrated health care with identifiable return on investment and cost savings. She has advanced experience in continuous quality improvement, behavior change, and standardization and outcome measurement for behavioral health programs integrated into primary care. Manson has spearheaded multidisciplinary teams for primary care process improvement and population specific quality improvement and standardization, which has led to improved healthcare outcomes, enhanced quality assurance, increased compliance and patient engagement, and reduced healthcare costs. She was an integral member of teams for the development of electronic medical health records with integrated shared behavioral health focusing on standardization, best practices, and evidence based techniques. Her history as a health care executive has led her to voluminous national presentations on integration with both clinical and management focus and providing consultation and training for primary care and medical/behavioral organizations in developing and auditing for integrated care quality and fiscal sustainability. She develops train-the-trainer and additional educational programming for numerous contracted agencies such as Centers for Medicare and Medicaid, National Center for Interprofessional Practice and Education, and various federal and independent medical associations and organizations. Historically, she has been an active member of her local and national professional primary care and behavioral health organizations, serving on numerous boards, receiving recognitions, and was former president of the North Coast Association of Mental Health Professionals in CA and has co-chaired the PCBH and Pediatric special interest groups for the Collaborative Family Healthcare Association (CFHA). Currently she is on the governing council for the Arizona Psychological Association, serves on the continuing education committee, and continues her chairing and board work with CFHA special interest groups. She was honored with certificate training from Johnson and Johnson UCLA Health Care Executive Program. She is also a master trainer for the Institute for Health Care Communication and conducts workshops in the area of clinician-patient interaction, team based care, and communication to meet healthcares triple/quadruple aim. She serves as a clinical associate professor and associate chair of integrated initiatives at Arizona State University Doctor of Behavioral Health Program. Further she provides consultation related to building and training for fiscally sustainable Integrated Care Behavioral Health programs. She has numerous peer reviewed journal, book, and professional publications on integration, healthcare return on investment, and is a co-author of "Integrating Behavioral Health into the Medical Home.

Manson earned her Health Care Executive Certification from the University of California, Los Angeles (UCLA) in 2010. She was one of 40 (out of a total of 550 applicants) chosen to attend the Johnson & Johnson/UCLA Health Care Executive Program. The UCLA/Johnson & Johnson Health Care Executive Program is a management development program exclusively for executive directors and leaders of community-based health care organizations. This program provides an intensive 10 days of management and leadership development at the UCLA Anderson School of Management in Los Angeles, California. Participants, senior executives from community-based healthcare organizations, engage in a rigorous but relevant curriculum that provides the requisite skills, knowledge and abilities to successfully manage health care organizations.

Education

  • Health Care Executive Certification, University of California-Los Angeles 2010
  • Psy.D. (Summa Cum Laude), Arizona School of Professional Psychology/Argosy University, Phoenix, AZ 2004. Accredited by the American Psychological Association.               
  • M.A. Clinical Psychology, Arizona School of Professional Psychology/Argosy University, Phoenix, AZ 2001. Accredited by the American Psychological Association.  
  • B.A. Psychology, Arizona State University 1999

Google Scholar

Research Interests

  1. Return on Investment for Integrated Team Based Healthcare
  2. Integrated Care
  3. Interprofessional Team Based Care
  4. Integrated Behavioral Health

Research Group

  • Dissemination and Implementation (D & I) Affinity Nework
  • Integrating Behavioral Health and Primary Care for Comorbid Behavioral and Medical Problems (IBH-PC) Part of a team to develop an integrated team-based educational program, funded by a five-year grant from the Patient-Centered Outcomes Research Institute (PCORI), with University of Vermont, School of Medicine and University of Massachusetts, Medical School.

Publications

Peer Reviewed Publications

Freeman, D.S., Manson, L., Howard, J., Hornberger, J. (2018). Financing the primary care behavioral health model. Journal of Clinical Psychology in Medical Settings, 25(2), 197-209. DOI: 10.1007/s10880-017-9529-4

Dahl-Popolizio, S., Rogers, O., Muir, S., Carroll, J.K. & Manson, L. (2017). Interprofessional primary care: The value of occupational therapy. The Open Journal of Occupational Therapy, 5(3), 1-10. doi.org/10.15453/2168-6408.1363

Dahl-Popolizio, S., Manson, L., Muir, S., & Rogers, O. (2016). Enhancing the value of integrated primary care: The role of occupational therapy. Families, Systems, & Health, 34(3), 270-280. doi: 10.1037/fsh0000208

 

Submitted for Peer Reviewed Publication

Hughes, C.M., Manson, L., Valdes, E.G., McCulloch, E.B. (Submitted June 4th, 2018). Online Training in Integrated Care and Diabetes for Behavioral Health Professionals. Submitted to: Families, Systems, & Health.

Moser, T., Manson, L., Edwards, J., Pryor, F. (Submitted August, 2018). Workflow improvement and the use of PDSA cycles: An exploration using screening, brief intervention, and referral to treatment (SBIRT) integration. Submitted to: Families, Systems, & Health.

 

Published Training Materials, Books, and Book Chapters

Manson, L. (2018).  Behavioral health performance on medical teams. In R. Kessler, & C. R. Macchi. (Eds), Training in integrated care: Skills for the new healthcare.  Location:  Springer.

Manson, L. (2018).  Ethical integrated health care. In R. Kessler, & C. R. Macchi. (Eds), Training in integrated care: Skills for the new healthcare.  Location:  Springer.

Thompson, P., Manson, L., & Hudgins, C. (2018). Tobacco treatment specialists: Cessation curriculum for integrated health care teams. 5-day train-the-trainer model. Scottsdale, Arizona: PT Enterprise

Cordes, C., Reiter, J., & Manson, L., & (2018).  Integrated healthcare models. In R. Kessler, & C. R. Macchi. (Eds), Training in integrated care: Skills for the new healthcare.  Location:  Springer.

Manson, L. (2017). Shared care plan: Steps and example. [Created for the ASU Center for Interprofessional Education, Practice and Research]. Arizona State University, Phoenix AZ.

Manson, L. (2017). Huddles: Steps and example. [Created for the ASU Center for Interprofessional Education, Practice and Research]. Arizona State University, Phoenix AZ.

Manson, L. & Hudgins, C. (2017). Integrated Dual Disorder Treatment. 4-hour Train-the-trainer modules developed related to integrated dual disorder treatment in medical, behavioral, and substance use settings. The Arizona Board of Regents for and on behalf of Arizona State University. Arizona State University, Phoenix AZ.

Manson, L., Cordes, C., Dahl-Popolizio, S., and Hudgins, C. (2017). Engaging families and supports as partners in care. 4-hour Train-the-trainer modules developed related to clinical shared decision making, psychoeducation, medical psychoeducational groups, and team-based care. The Arizona Board of Regents for and on behalf of Arizona State University. Arizona State University, Phoenix AZ.

Lamb, G., Manson, L., Harrell, L., Senecal J., Saewert, K. (2016). Connecting minds: Interprofessional collaboration for whole health. 2-hour Train-the-trainer modules developed related to integrated team-based care trainings for the Centers for Medicare and Medicaid, Transforming Clinical Practice Initiative (TCPI). Training entitled: Formation and Optimization of Interdisciplinary Care Teams for Practice Transformation. The Arizona Board of Regents for and on behalf of Arizona State University. Arizona State University, Phoenix AZ.

Manson (2016). IPEC/SAMHSA-HRSA Matrix Framework Tool. Aligning the behavioral anchors of interprofessional practice with SAMHSA-HRSA 6 level framework for integration. The Arizona Board of Regents for and on behalf of Arizona State University.

Lamb, Manson, Harrell, Senecal, and Saewert (2016). Connecting minds: Interprofessional collaboration for whole health. Four, 4-hour Train-the-trainer modules developed related to integrated team-based care trainings. The Arizona Board of Regents for and on behalf of Arizona State University.

Corso, Hunter, Dahl, Kallenberg and Manson (2016). Integrating behavioral health in the medical home: A rapid implementation guide. Phoenix, Maryland: Greenbranch.

Dahl-Popolizio, S., & Manson, L., (2014) A Primary Care Based Population Health Management Program: Osteoarthritis of the Hand and Depression.  Poster presented at the fall conference of ArizOTA, the Arizona Occupational Therapy Association, Phoenix, AZ.

Manson, L. (2015). Integrated Primary and Behavioral Care: Role in Medical Homes and Chronic Disease Management. In O'Donohue, W., Maragakis, and Alexandros (Eds.). Integrated Care and Specialty Behavioral Health Care. New York, New York: Springer.

National Center for Interprofessional Practice and Education (2015). A Josiah Macy Jr. Foundation Interprofessional Primary Care project.  Developing an Integrated Plan of Care module. This interactive eLearning module is part of a series on team decision-making in primary care. It examines the processes team members may use to deliver comprehensive care to individuals and populations of patients seen in primary care settings. The module includes specific steps to design and evaluate an integrated and comprehensive team plan of care.

Quarterly published articles:

·       North Coast Association of Mental Health Practitioners newsletters (October 2008 to 2013)

·       Emma Center newsletter (March 2007 to 2013)

·       Humboldt Open Door Community Health Center HIV Newsletter (March 2007 to 2013)

·       Integrated Care Newsletters for medical offices and centers (2005 to Present)

Manson, L. (2004). Integrated care clinical pathways. In M. Nessetti, Editor (2004). Quick clinical consult: Manual for practitioners Omaha, Nebraska: Nebraska Comprehensive.

Manson, L. (2004). Bulimia Nervosa. In M. Nessetti, Editor (2004). Quick clinical consult: Manual for practitioners. Omaha, Nebraska: Nebraska Comprehensive.

Manson, L. (2004). Developmental Coordination Disorder. In M. Nessetti, Editor (2004). Quick clinical consult: Manual for practitioners. Omaha, Nebraska: Nebraska Comprehensive.

Manson, L. (2004). Reading Disorder. In M. Nessetti, Editor (2004). Quick clinical consult: Manual for practitioners. Omaha, Nebraska: Nebraska Comprehensive.

Manson, L. (2004). Diabetes, and Stuttering. In M. Nessetti, Editor (2004). Quick clinical consult: Manual for practitioners. Omaha, Nebraska: Nebraska Comprehensive.

Research Activity

  1. Pediatric integrated care return on investment analysis for 4 hospital and outpatient primary care facilities in the United States
  2. Legal and ethical dilemmas in integrated team based care
  3. Occupational therapy intervention for diabetic patients within primary care
  4. Return on Investment of Integrated Team Based Care

Courses

Fall 2020
Course Number Course Title
IBC 630 Financial Mgt of Health Care
IBC 660 Healthcare Legal Ethcl & Prof
IBC 793 Applied Project
Summer 2020
Course Number Course Title
IBC 690 Reading and Conference
Spring 2020
Course Number Course Title
IBC 740 Cost Offset and ROI
IBC 793 Applied Project
Fall 2019
Course Number Course Title
IBC 630 Financial Mgt of Health Care
IBC 660 Healthcare Legal Ethcl & Prof
IBC 690 Reading and Conference
Spring 2019
Course Number Course Title
IBC 570 Financial Management
IBC 740 Cost Offset and ROI
Fall 2018
Course Number Course Title
IBC 520 Integrated Health PCMH
IBC 630 Financial Mgt of Health Care
IBC 690 Reading and Conference
Spring 2018
Course Number Course Title
IBC 570 Financial Management
Fall 2017
Course Number Course Title
IBC 520 Integrated Health PCMH
IBC 530 Evid Based Integrated Health
IBC 690 Reading and Conference
IBC 691 Seminar
Spring 2017
Course Number Course Title
IBC 595 Continuing Registration
IBC 690 Reading and Conference
Fall 2016
Course Number Course Title
CHS 101 The ASU Experience
IBC 598 Special Topics
IBC 690 Reading and Conference
IBC 691 Seminar
Summer 2016
Course Number Course Title
IBC 690 Reading and Conference
Spring 2016
Course Number Course Title
IBC 595 Continuing Registration
IBC 690 Reading and Conference
IBC 691 Seminar

Presentations

(List is broken into Invited and General Presentations)

Invited Speaker/Presenter/Trainer:

2019 University of Colorado, Department of Family Medicine, SIM Collaborative Learning Session (March, 2019) CO. Building Sustainability for Integration: Financial Forecasting. 

2019 University of Colorado, Department of Family Medicine, SIM Collaborative Learning Session (March, 2019) CO. Building Sustainability: Return on Investment.

2018 Rocky Mountain Health Plans SIM Collaborative Learning Session (December, 2018) CO. Building Sustainability for Integration: Financial Forecasting. 

2018 Rocky Mountain Health Plans SIM Collaborative Learning Session (December, 2018) CO. Building Sustainability: Return on Investment.

2018 Collaborative Family Healthcare Association Annual Conference (October 18-21) NY. Pre-Conference Event: Toolkit for PCBH in Pediatric Primary Care. Presented with Drs. Meadows, Polaha, Trane, Tolliver, DeSantis, and Hostutler. 

2018 Arizona Asthma Coalition. Wheezing and sneezing in the desert. 12th Annual Arizona Asthma and Allergy Clinical Conference. Mayo Clinic. Invited Keynote Speaker. Motivational Interviewing.

2018 American Academy of Physicians. Internal Medicine Meeting. (April, 2018) Interprofessional Care Teams. (Invited and sponsored speaker.

2018 Society of Behavioral Medicine (April, 2018). Pre-Conference Training: Preparing the Next Generation of Integrated Primary Care Professionals: Implementing and Managing a Primary Care Behavioral Health Service with Dr. Deepu George. Invited and sponsored speaker.

2018 CAIPER Interprofessional by DesignTM and National Center for Interprofessional Practice and Education. What You Need to Know to Advance Team-based care and ROI: Integrated Care and Care Coordination with Dr. Gerri Lamb. (April, 2018). 3-Day Workshop Training. Invited and sponsored.

2018 Marana Health Care (July) Primary Care Behavioral Health. Invited and sponsored.

2018 Rocky Mountain Health Plans. Fiscal sustainability and return on investment for integrated healthcare. (June) Invited and sponsored speaker.

2018 CO-EARTH (Colorado is Expanding Access to Rural Team-based Healthcare) (May, 2018), CO. CO-EARTH is a collaborative effort between St. Marys Family Medicine Residency, Rocky Mountain Health Plans, the Caring for Colorado Foundation, and the University of Colorado Department of Family Medicine. Presentations: Integrated care financial sustainability; Building financial sustainability. CO Integrated Initiatives. Invited and sponsored speaker.

2018 1st Annual Conference Idaho Integrated Behavioral Health Conference. (April, 2018). Financial sustainability for integrated care. Invited and sponsored speaker. 

Institute for HealthCare Communication: The Empathy Effect: Countering Bias to Improve Health Outcomes.  (2018 to Present) Multiple yearly presentations of the program, reviews upon request. Certified by the Institute for Healthcare Communication. This workshop provides a fast-paced and highly interactive workshop that combines opportunities for self-reflection and practical skill-building in structured activities and small group settings related to the research and evidence based impact of empathy. Continuing Medical Education Provider for AAFP, ACCME, ANCC

Institute for HealthCare Communication: Choices and Changes: Clinician-Patient Communication to Enhance Health Outcomes.  (2014 to Present) Multiple yearly presentations of the program, reviews upon request. Certified by the Institute for Healthcare Communication. This workshop provides education on motivational interviewing and stages of change to improve patient outcomes. Continuing Medical Education Provider for AAFP, ACCME, ANCC

Institute for HealthCare Communication: Choices and Changes: Clinician Influence and Patient Action.  (2009 to Present) Multiple yearly presentations of the program, reviews upon request. Certified by the Institute for Healthcare Communication. This workshop provides education on motivational interviewing and stages of change to improve patient outcomes. Continuing Medical Education Provider for AAFP, ACCME, ANCC

Institute for HealthCare Communication: Difficult Patient and Provider Interactions.  (2010 to Present) Multiple yearly presentations of the program, reviews upon request. Certified by the Institute for Healthcare Communication. This workshop provides education on improved communication, motivational interviewing, stages of change, and use/development of the relationship to decrease conflict and improve patient outcomes and relationships. Continuing Medical Education Provider for AAFP, ACCME, ANCC

2017 Collaborative Family Healthcare Association Annual Conference (October 16-21) TX. Pediatric Integrated Care. Presentation with Drs. Meadows, Polaha, Trane, Tolliver, Dixson, Austen, Quinn, and Pickowitz.

2017 Collaborative Family Healthcare Association Annual Conference (October 16-21) TX. Building a fiscally sustainable integrated care service. Presentation with Dr. Corso.

2017 Collaborative Family Healthcare Association Annual Conference (October 16-21) TX. Building a fiscally sustainable integrated care service: Advanced workshop. Presentation with Dr. Corso.

2017 Collaborative Family Healthcare Association Annual Conference (October 16-21) TX. Shark Tank for Health Care Research. 

2017 National Center for Interprofessional Practice and Education, Annual Convention (August 20-24th) MN. Invited and sold-out Pre-Conference Training: Leveraging Interprofessional Design Thinking to Improve Education, Healthcare Outcomes and Return on Investment with Dr. Gerri Lamb, Christopher Purdy, & James Scott Reeves.

2017 National Center for Interprofessional Practice and Education, Annual Convention (August 20-24th) MN. Invited Workshop Speaker: Teamwork Training in Integrated Care: Navigating the Nexus in Real Time. Multidisciplinary workshop and training with Drs. Liz Harrell, Karen Saewart.

2017 Mercy Maricopa Integrated Care Conference Key Note Speaker (August). Presented on integrated dual disorder treatment. Arizona.

2017 Rocky Mountain Health Plans. Fiscal sustainability for integrated healthcare. Invited and sponsored speaker.

2017 CO-EARTH (Colorado is Expanding Access to Rural Team-based Healthcare) (June 23), CO. CO-EARTH is a collaborative effort between St. Marys Family Medicine Residency, Rocky Mountain Health Plans, the Caring for Colorado Foundation, and the University of Colorado Department of Family Medicine. Presentations: Integrated care financial sustainability; Building financial sustainability: Micro, meso, and macro with Drs. Kahtri and Miller; and Ethics and legal factors in integrated care. Invited and sponsored speaker.

2017 Mercy Maricopa Integrated Care and Aetna. Integrated Dual Disorder Treatment. Multiple deliveries of an 8-hour Train-the-trainer program. Arizona. Invited and sponsored speaker.

2017 Mercy Maricopa Integrated Care and Aetna. Engaging families and supports as partners in care. Multiple deliveries of an 8-hour Train-the-trainer program. Arizona. Invited and sponsored speaker.

2017 Department of Family Medicine, University of Colorado, Western Slope Collaborative Learning Session (June 16), CO. Financial sustainability for integrated care. Invited and sponsored speaker.

2017 Medical and Social Science Lecture Services for The University of Texas Rio Grande Valley. (November 2017). Primary Care Behavioral Health. Fiscal Sustainability.

2017 Decision Health (May 15), Webinar. Cognitive care: Perform dementia assessment, report new code G0505 to get paid. Invited and sponsored speaker.

2017 Geisinger Behavioral Health in Primary Care Annual Conference (April 21), PA. Presented on Building a sustainable integrated care program. Invited and sponsored speaker.

2016 Mercy Maricopa Integrated Care. Integrated Health Community of Practice (December 8), AZ. Building blocks of integrated care. Invited and sponsored speaker.

2016 Mountain Area Health Education Center (November 29), NC. Integrated care fiscal sustainability bootcamp. Presented live and through webinar (Sold out). Invited and sponsored speaker.

2016 National Nurse-Led Care Consortium: Fostering Innovation, Sustaining Transformation: The Future of Nurse-Led Care (November 11) PA. Formation and Optimization of Interdisciplinary Care Teams for Practice Transformation. Train the Trainer workshop with Dr. Gerri Lamb. Invited and sponsored speaker.  

2016 MACRA Review (November 10) Arizona State University. MACRA made simple. Invited and sponsored speaker.

2016 World Congress ACO Summit (October 24-25) DC. Create Fiscally Sound and Sustainable Integrated Behavioral Health Services in an ACO. Invited and sponsored speaker.

2016 World Congress ACO Summit (October 24-25) DC.  Achieve behavioral health ACO network integration. Invited and sponsored speaker.

2016 Collaborative Family Healthcare Association Annual Conference (October 14-16) NC. Providing your value: Optimizing the business case for behavioral health. Presented with Dr. Kent Corso. Invited speaker.

2016 Policy Summit (Eugene Farley, Jr. Health Policy Center) (October 13) NC. MACRA made simple. Invited and sponsored speaker.

2016 Advanced Specialty Coding: Compliance and Reimbursement Symposium (September 12-14) FL.

Expert Panel and Speaker: Primary Care and Behavioral Health: Building a Sustainable Service and Ask the Expert! Invited and sponsored speaker.

2016 Behavioral Health and Older Adults Conference (June 17, 2016). Tucson, Arizona. Primary session speaker: Integrated Health Care for an Aging Population. Invited and sponsored speaker.

2016 National Center for Interprofessional Practice and Education, Annual Convention (August 21-24th) MN. Workshop Speaker: Teamwork Training in Integrated Care: Navigating the Nexus in Real Time. Multidisciplinary workshop and training with Drs. Gerri Lamb, Liz Harrell, Karen Saewart.

Speaker: Patient Engagement Webinar. California Quality Collaborative, Breakthroughs for Better Healthcare (July, 2012). Webinar focused on ways to improve patient engagement, quality improvement programs, population based health, and patient outcomes. Discussion surrounded utilizing evidence based practices, communication tools, Team up for health initiative, multidisciplinary practice improvement teams, patient advisory boards, motivational interviewing, and coaching for primary care providers, care teams, and staff for full patient engagement and quality improvement. Invited and sponsored speaker.

Director and Speaker: Advances in the Integrated Management of Pediatric Behavioral Problems and Learning Disabilities (2010). Developed and facilitated a continuing education program for primary care physicians, psychiatrists, teachers, social workers, and mental health workers. Coordinated keynote and plenary speakers (Dr. Ronald Braunstein, MD, University of British Colombia; Dr. Deborah Waber, PhD, Harvard Medical School, and Dr. Richard Goldwasser, MD, University of California, San Francisco) and participated in panel discussion. Invited and sponsored speaker.

Speaker: Integrated Behavioral Health (2007) Rose Jenkins Conference, California Institute of Mental Health. A continuing educational opportunity focusing on prevention and early intervention for early detection and treatment of mental health concerns in children and adolescents. Workshop Session: Mental Health in a Primary Care Setting: Physical and Behavioral Health Provider Perspectives. Invited and sponsored speaker.

2007 Community Clinic Consortium Conference, Walnut Creek, CA. Integrated Behavioral Health Learning Session

A continuing educational opportunity to support networking, share promising practices, problem solve with colleagues, and learn more about behavioral health integration across California. Topic: Confidentiality and Ethical Issues in Behavioral Health. Invited and sponsored speaker.

2007 Human Trauma Examining Costs of War, Veterans for Peace, Humboldt State University. Panel Speaker, PTSD Defined: A Professional Prospective.  A day long program on war trauma and related issues for veterans and their families, students, professionals, and community members. Panel speaker regarding the effects of trauma, treatment options, and case examples of CBT and EMDR therapeutic value. Invited and sponsored speaker.

Speaker and Manuscript/Book Reviewer: Holistic Self-Care for Post-Traumatic Stress Disorder and Dissociative Identity (2007) Provided written and published review of manuscript. Participated in a radio interview regarding treatment integrated care treatment perspectives for PTSD and Dissociative Disorders with the author, Dr. Cindee Grace, Naturopath. Invited and sponsored speaker. 

Speaker/Presenter/Trainer:

2018 Collaborative Family Healthcare Association Annual Conference (October 18-21) NY. Collaborative Care: There Are Always Ways to Make the Good Better: Addressing Realities and Finding New Ways to Enhance Financial Sustainability. Presentation with Drs. Stone and Cleney.

2018 Collaborative Family Healthcare Association Annual Conference (October 18-21) NY. SBIRT And Hypertension: Supporting The Case For Integrated Care By Improving Patient Care With Team-Based Care. Presentation with Drs. Stone, Campagna, Ludwig, and Locke.

2018 Collaborative Family Healthcare Association Annual Conference (October 18-21) NY. Interdisciplinary Training and Teamwork Utilizing a Systemic Healthcare Lens: A Call to Action.  Presentation with Drs. Lute, Cooley, and Clarke.

2017 Collaborative Family Healthcare Association Annual Conference (October 16-21) TX. Legal, ethical, and professional issues in integrated care with shared decision making. Presentation with Drs. Hudgins, Lute, Clarke, Tshuma.

2017 Collaborative Family Healthcare Association Annual Conference (October 16-21) TX. If you build it they will come, but who will provide the care? A brief online training program for licensed professionals in integrated healthcare. Presentation with Drs. Stone, Wheeler, and Locke.

2017 Society of Teachers of Family Members Conference on Practice Improvement (December 2017), Enhancing Provider Satisfaction and Patient Outcomes. Presentation with Dr. Stone.

2016 Collaborative Family Healthcare Association Annual Conference (October 14-16) NC. Aligning Core Competencies for Interprofessional Collaborative Practice with the SAMHSA-HRSA Standard Framework for Levels of Integrated Healthcare for Integrated Care Teamwork Training. Presentation with Dr. Harrell.

2016 Collaborative Family Healthcare Association Annual Conference (October 14-16) NC. Decreasing physician stress while increasing patient satisfaction: How did we do that? Presentation with Drs. Stone, Campagna, Clency, Locke.

2016 Integrated Healthcare Conference, Healthcare Quality: Improving Clinical and Management Outcomes (March 8, 2016). Chandler, Arizona. Primary Care Behavioral Health Fidelity through Quality Improvement and Assurance.

2015 Collaborative Family Healthcare Association Annual Conference (October 16, 2015). Portland, Oregon. Co-lead the PCBH Special Interest Group peer consultation, collaboration, and networking meeting. Further, co-lead the PCBH SIG conference meeting.

2015 Collaborative Family Healthcare Association Annual Conference (October 16, 2015). Portland, Oregon. Whats with all the numbers? Quality indicators within PCBH programs. Presentation with Drs. Baker, Bauman, Beachy, & Ogbeide.

2015 Collaborative Family Healthcare Association Annual Conference (October 16, 2015). Portland, Oregon. A 50-state review project of 42CFR / HIPPA: State and federal regulations and interpretations applied to integrated care luncheon round-table with Dr. Cathy Hudgins. 

2015 Society of Teachers of Family Members Conference on Practice Improvement (December 3-6, 2015), Texas, Primary Care Behavioral Health Fidelity Through Quality Improvement and Assurance. Presentation with Dr. Lute.

2014 Society of Teachers of Family Members Conference on Practice Improvement (December 4-6, 2014), Tampa, Florida, Financial and Clinical Keys to Making Behavioral Health a Service You Cant Do Without.

2014 Collaborative Family Healthcare Association Annual Convention (October 17, 2014) Washington, DC, Telehealth and Primary Care. Presentation with Drs. Bell and Lute.

2014 Collaborative Family Healthcare Association Annual Convention (October 18, 2014) Washington, DC, Top-down and bottom up strategies for building a robust integrated service. Presentation with Dr. Reiter.

2014 Collaborative Family Healthcare Association Annual Convention (October 16, 2014), Washington, DC, Getting started in primary care behavioral health: Job acquisition for students and new professionals. Presentation with Drs. King, Fleishman, Ogbeide, Cos, Maurin, and Robinson.

2014 Integrated Behavioral Healthcare Conference (October 13-15, 2014), Phoenix, Arizona. Speaker on integrated care, consultation, and quality development.

2014 Integrated Behavioral Healthcare Conference (March 12-14, 2014), Long Beach, California. Presentation with Dr. Jeff Reiter: The A to Z of Revenue Opportunities in Primary Care Behavioral Health.

Honors/Awards

2018 ASU Outstanding Doctoral Mentor Nomination from the Graduate College

2017 ASU Outstanding Faculty Member Nomination from the Graduate College

2016 Collaborative Health Care Association Honors: Outstanding Service in Primary Care Behavioral Health

2016 Collaborative Health Care Association Honors: Wingspread Honoree Award for Mentorship

2017 National Recognition of Women in Health Care

2016 The International Association of Health Care Professionals Top Psychologists Changing Psychology in Arizona Award, publication in The Leading Physicians of the World

2010 Nomination for Early Career Psychologist Award from American Psychological Association

Editorships

Manuscript reviewer under recognized areas of expertise (primary care behavioral health model, pediatric integrated care, and return on investment for integrated care) for Families, Systems, and Health, a peer-reviewed academic journal published by the American Psychological Association on behalf of the Collaborative Family Healthcare Association.

Professional Associations

Collaborative Family Healthcare Association

Arizona Psychological Association

Service

Arizona State University:

Currently Advisee 77 Students within the IBH, Doctor of Behavioral Health Clinical and Management Program

Chaired 55 Clinical/Management Doctor of Behavioral Health Culminating Projects toward Completion/Graduation (2013 to Present)

Committee Member for 51 Clinical/Management Doctor of Behavioral Health Culminating Projects toward Completion/Graduation (2013 to Present)

Faculty Associates Oversight Committee Chair (2019-2020)

Scholarly Activity Funds Committee Member (2019-2020)

CHS, Project Echo (2018-Present)

National Health Service Corps, Ambassador (2014-Present)

CHS IBH Curriculum Committee (2014-Present)

CHS IBH Integrated Healthcare Conference Committee Member (2015-Present)

CHS IBH Faculty Search Committee Member (2014-Present as needed)

Student Health Outreach for Wellness Community Health (SHOW) clinic (2015-Present).  Volunteer health care management auditing and support.

Student Health Outreach for Wellness Community Health (SHOW) clinic (2015-Present). Faculty advisor for internships and behavioral health.

Arizona State University CHS Committee on Committees (2015-2017)

Graduate Faculties / Mentoring History

Currently Advisee 63 Students within the IBH, Doctor of Behavioral Health Clinical and Management Program

Chaired 62 Clinical/Management Doctor of Behavioral Health Culminating Projects toward Completion/Graduation (2013 to Present)

Committee Member for 57 Clinical/Management Doctor of Behavioral Health Culminating Projects toward Completion/Graduation (2013 to Present)

CHS IBH Curriculum Committee (2014-Present)

CHS MIHC Curriculum Committee (2017-Present)

CHS Faculty Associate Oversight Committee Chair (2019-2020)

CHS Scholarly Activity Funds Committee Member (2018-2020)

CHS, Project Echo (2018-Present)

National Health Service Corps, Ambassador (2014-Present)

Student Health Outreach for Wellness Community Health (SHOW) clinic (2015-Present).  Volunteer health care management auditing and support.

Student Health Outreach for Wellness Community Health (SHOW) clinic (2015-Present). Faculty advisor for internships and behavioral health.

Consulting

Primary Care Behvioral Health Consultant for Integration, Return on Investment, and Auditing (2006 to Present)

  1. Development of Behavioral Health Integration Models into Primary Care;
  2. Focus on Patient Centered Medical Homes and Care Coordination and Compliance Standards.
  3. Implementation to Auditing.
  4. Primary Care Behavioral Health.
  5. Return on Investment.
  6. Interprofessional Team Based Care.

Board

Interprofessional Behavioral Health Collaborative for the State of Arizona (2017- Present), Chair. Mission: Working together to address the behavioral health needs of Arizona while striving to promote interprofessional collaboration. Statewide professional guilds and associations in behavioral health working collaboratively to build education, training, and workforce development to support the health and wellness of Arizona.

Collaborative Family Healthcare Association (CFHA): Pediatric Integrated Care Special Interest Group Co-Chair (2017- Present). Founder and Elected co-chair of the national pediatric integrated care special interest group part of CFHA. This is a pediatric-based integrated model of care where the medical team is inclusive of medical, behavioral, and allied health professionals working together to improve the health and wellness of children, adolescents, and the family; taking a systemic perspective. Primary Care Behavioral Health Special Interest Group Co-Chair (2014-2016). National membership voting positions to be co-chair of the PCBH SIG group. Responsibilities to uphold the requirements of the association, organization, membership, and PCBH education. Develop and run monthly webinars. Serve membership. Primary Care Behavioral Health Special Interest Group Webinar Work Group (2014-Present). Part of a committee to develop and implement webinars with a PCBH focus for CFHA membership and continuing education. Primary Care Behavioral Health Consultant Mentor (2015-Present): Provide monthly mentorship to early career integrated behavioral health professionals (Psychologists, MedMFTs, LCSWs, etc) employed throughout the United States.

Arizona Psychological Association Governing Council Board Member, Educational Representative (2019-Present). The Mission of the Arizona Psychological Association is to support its members, advance the profession, preserve its integrity, promote health, and advocate in the public interest. Arizona Psychological Association (AzPA) (2015-Present): Continuing Education Committee Member. Responsibility to review and assist in developing continuing education programming for membership. Interprofessional Relations Committee Member and Chair (2016-Present). Responsibility for building the innovative inaugural year committee with mission to address the behavioral health needs of Arizona while striving to promote interprofessional collaboration. 

Behavioral Health Task Force for the State of California Primary Care Association, Board Member (2007 to 2015) Honored with the appointment of board member responsible for committee review of mental and behavioral health legislation review/focus, mental health license development and reimbursement regulations, state regulations, policy development, and professional advocacy for the State of California.

NorthCoast Association of Mental Health Practitioners (NCAMHP), Past President, Board Member (2008 to August 2013) NCAMHP is a nonprofit, multidisciplinary organization consisting of clinical psychologists, psychiatrists, marriage and family therapists, licensed clinical social workers, licensed educational psychologists, and registered interns of these professions. NCAMHP is the Northern California psychological association. Honored with newsletter and membership committee participation.

Arcata Food Project, Board of Directors, Past Assistant Director (2008 to 2012)

Support and organize various community agencies and local farmers to provide free organic fruits, vegetables, seeds, plants, and other foods for HIV, AIDS, HCV, and other patients with great needs.

Arcata House, Board of Directors, Board Member (2007 to August 2013)

The Mission of Arcata House is to provide a program of assistance, which will support people experiencing homelessness while they build a more stable life. This may include providing transitional housing for people who are working towards securing permanent housing, or providing permanent supportive housing for people who are disabled and or chronically homeless. Further, educating the community about housing issues and to advocate on behalf of homeless people. I provide pro bono consultative, individual, and supervisory services when needed and assist with board and fundraising management.

Emma Center, Board of Directors, Board Member (March 2007 to August 2013)

Mission of the Emma Center is to assist women in their healing from abuse through referrals, support, advocacy, and heightened community awareness. I provide intake services, pro bono therapy services, office work, fundraising, and educational seminars on PTSD in the community for professionals and to enhance community awareness. Address the long-term effects of abuse, including posttraumatic stress disorder, dissociation, and other health related conditions.  Empower women on their healing journey through education, referrals, support, advocacy, and community awareness in a safe, nurturing environment.

Humboldt Domestic Violence Death Review Team Board member (December 2005 to August 2013)

Honored with the opportunity and invitation to sit on the Domestic Violence Review Team Board.  Work with local and federal agencies to improve quality and access to health services regarding domestic violence. The board members review recent deaths due to domestic violence and assists with investigations regarding the health services provided to these individuals and how to implement changes within healthcare institutions to promote change and identification of individual’s needs prior to tragedy.

Industry Positions

Licensed Clinical Psychologist

California Board of Psychology: License PSY 20454

Arizona Board of Psychology: License PSY 4586

 

Certified Master Trainer for the Institute for Health Care: Motivational Interviewing for Health Care

Certified to provide CEUs: AACME/Nursing/Psychologists for IHC trainings

 

Eye Movement Desensitization Reprocessing (EMDR): Certifications for Level I, II, Children, and Pain

Certified Bariatric Group Leader

Certified Bariatric Group Leader

Certified Back on Track Facilitator

Certified HCV Basic Educator

Biofeedback Certification

Telebehavioral Health Institute Certification

 

Open Door Community Health Centers, Arcata, CA (October 2005 as FTE to Present Consultant PRN) Chief Executive Board Member / Director of Behavioral Health and Special Projects Responsible for the oversight and directorship of integrated behavioral health, substance use, and other services at 8 healthcare sites including primary care, pediatrics, dental, and urgent care. Site administrator for a primary care, pediatric, and dental federally qualified health center overseeing all staff and medical providers. Chief executive board member for healthcare system. Responsible for return on investment and clinical quality care for behavioral health within a 35 million budget.

Ryokan College (May 2011 to 2018) Thesis and Dissertation Reviewer.  Provided guest lecture, thesis, and dissertation review.

Redwood Coast Regional Center, Eureka, CA. April 2007 to 2016 Clinical Psychologist, Assessor, and Behavioral Health Consultant Provide psychosocial, educational, and developmental assessments, as well as behavioral intervention strategy planning for infants, toddlers, children, adolescents, and adults.  Lead diagnostic assessments and leverage specialized training in the assessment for the diagnosis of Autistic Spectrum and Developmental Disorders. Consultation to medical offices, physicians, and medical staff.

North Coast Surgical Specialists, Eureka, CA August 2006 to September 2013 St. Joseph’s Hospital Bariatrics Education: Clinical Psychologist, Consultant, and Lecturer Provide consultative and pro-bono services including educational and psychotherapeutic groups regarding obesity, comorbidities, PTSD, relaxation training, eating concerns, and weight loss surgery: pre- and post- surgery guidelines, coping strategies, evaluation, and preparation. Implemented workflows for integrated care services within specialty service sites.

Emma Center, Arcata, CA  December 2005 to November 2013. Clinical Psychologist and Supervisor. Offer pro-bono consultation, community education, referral, and group services to the women and volunteers of the Emma Center. Provide pro bono supervision and training to social work and psychology students in undergraduate and graduate level academics. Emma Center supports holistic healing for women and families who have experienced trauma. Lead community education initiatives, assist with referrals, and donate time to group and individual services. Developed an internship program, facilitated supervision, and wrote/received grants for sustainability.

Humboldt State University, Arcata, CA October 2005 to 2012 Clinical Psychologist and Integrated Care Consultant Offer pro-bono consultation, community education, referral, and group services to students and staff of the residential life program, undergraduate and graduate psychology, marriage and family therapy, and social work departments.  Provide pro bono supervision and training to social work and psychology students in undergraduate and graduate level academics. Active consultant on health behavior change, comorbid EB interventions, and SBIRT. Education on National Health Service Corps and local and national internship and employment opportunities.

(Additional 10-year work history is provided at request)

Pro Bono

Emma Center,  (March 2007 to August 2013) Mission of the Emma Center is to assist women in their healing from abuse through referrals, support, advocacy, and heightened community awareness. I provide intake services, pro bono therapy services, office work, fundraising, and educational seminars on PTSD in the community for professionals and to enhance community awareness. Address the long-term effects of abuse, including posttraumatic stress disorder, dissociation, and other health related conditions.  Empower women on their healing journey through education, referrals, support, advocacy, and community awareness in a safe, nurturing environment.

Arcata House, Board of Directors (2007 to August 2013)The Mission of Arcata House is to provide a program of assistance, which will support people experiencing homelessness while they build a more stable life. This may include providing transitional housing for people who are working towards securing permanent housing, or providing permanent supportive housing for people who are disabled and or chronically homeless. Further, educating the community about housing issues and to advocate on behalf of homeless people. I provide pro bono consultative, individual, and supervisory services when needed and assist with board and fundraising management.

Executive Education Courses

Institute for HealthCare Communication: The Empathy Effect: Countering Bias to Improve Health Outcomes.  (2018 to Present) Multiple yearly presentations of the program, reviews upon request. Certified by the Institute for Healthcare Communication. This workshop provides a fast-paced and highly interactive workshop that combines opportunities for self-reflection and practical skill-building in structured activities and small group settings related to the research and evidence based impact of empathy. Continuing Medical Education Provider for AAFP, ACCME, ANCC

Institute for HealthCare Communication: Choices and Changes: Clinician-Patient Communication to Enhance Health Outcomes.  (2014 to Present) Multiple yearly presentations of the program, reviews upon request. Certified by the Institute for Healthcare Communication. This workshop provides education on motivational interviewing and stages of change to improve patient outcomes. Continuing Medical Education Provider for AAFP, ACCME, ANCC

Institute for HealthCare Communication: Choices and Changes: Clinician Influence and Patient Action.  (2009 to Present) Multiple yearly presentations of the program, reviews upon request. Certified by the Institute for Healthcare Communication. This workshop provides education on motivational interviewing and stages of change to improve patient outcomes. Continuing Medical Education Provider for AAFP, ACCME, ANCC

Institute for HealthCare Communication: Difficult Patient and Provider Interactions.  (2010 to Present) Multiple yearly presentations of the program, reviews upon request. Certified by the Institute for Healthcare Communication. This workshop provides education on improved communication, motivational interviewing, stages of change, and use/development of the relationship to decrease conflict and improve patient outcomes and relationships. Continuing Medical Education Provider for AAFP, ACCME, ANCC